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Call Us 24/7

(719) 204-3602

FAQ's

  • 24/7/365 Emergency Restoration Services
  • Work Directly With All Insurance Companies
  • Free Consultations
  • 45 Minute On-Site Arrival Time

Frequently Asked Questions

Have a restoration question? We can help!

  • Do you work with my insurance?

    Yes, we do! True North Restoration works with every insurance carrier, no matter how large or small.

  • How fast can you get to my property?

    We can usually be at your job site in 45 minutes and frequently as little as 20 minutes.


    Depending on the circumstances, including distance, we may need more than 45 minutes; our team will clearly communicate with you regarding the timeframe. 

  • Do you offer free consultations?

    Yes, we do!

  • What payment methods do you take?

    Insurance payouts, credit, debit, cash, check, and more.

  • What kind of mold testing do you do?

     Our IICRC-certified estimator inspects the areas of concern; this inspection includes:


    • Monitoring moisture in the various building materials with a professional moisture meter
    • Using a thermal imaging camera as needed
    • A careful visual inspection.

    For jobs involving hypersensitive or immunocompromised persons, we subcontract or refer an Industrial Hygienist to work with us to create an authoritative scope of services. 

If you need immediate help, call us at (719) 204-3602. You can also request a callback by clicking here.

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